Reference

tolejitu Privacy Policy For Your Account

tolejitu explains how we collect, use, protect and retain data connected with your account, device access and wallet activity.

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tolejitu tolejitu Privacy Policy For Your Account
HELP WITH PRIVACY

Where To Send A Privacy Request

A direct request helps us locate the right account record without exposing it to the wrong person.

Privacy request Send a written request through our support channel and state the exact action you want, such as access, correction or deletion. We may ask for the phone or account detail used during registration before discussing personal data.
Wallet query For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment reference and approximate date. We use those details to separate your account history from another customer’s transaction record.
Access trouble If phone verification or a device sign-in blocks your privacy request, tell us which step stopped and whether you used mobile or desktop access. We can route the request while keeping the account check in place.
DATA HANDLING

What Your Privacy Settings Cover

The practical choices below show how this Privacy Policy works during ordinary account use. We separate identity checks, payment references, device signals and support conversations so each record has a clear purpose.

Account creation

We use the details submitted during account creation to establish your account record and send account-related responses. Phone verification is an access step, and we retain its result with the account context needed to prevent confusing one person’s record with another.

Payment references

A DANA, OVO, GoPay or QRIS action can create a reference, amount, status and time record linked to your account. Bank transfer and virtual account details may be retained for matching and account support, without turning the payment reference into a public profile.

Device signals

We may record browser, operating system, approximate connection details and sign-in events to protect account access. If a mobile session differs from your usual pattern, these signals help us investigate the event without treating a device clue as your full identity.

Cookies

Cookies can keep a selected setting, support session continuity and help us understand whether a page function is working. You can manage cookies through your browser controls, although turning some off may affect the way account and policy pages load.

Retention

We keep records only for the period needed for the purpose described, account protection, dispute handling or a legal duty. When a record is no longer needed, we remove it, anonymise it or restrict access according to our internal handling process.

Your request

You can ask for a copy, correction, deletion or explanation of personal data by contacting our support channel. We verify the requester first, then explain any step we cannot complete, including a retention duty or account-security reason.

Privacy Policy Questions About tolejitu

These answers address the account, device and payment questions we expect before registration. If your situation is not covered, contact us with the account contact used during phone verification. We will check the request carefully rather than disclose account details through an unverified message.

It covers account details, phone verification, device and browser signals, cookies, support messages, game-related account activity and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account use. It also explains requests, retention and access conditions where local law permits.

Phone verification helps connect an account to the contact detail supplied during registration and reduces mistaken or unauthorised access. We use the verification result as part of the account record, then may ask for matching details before answering a request about personal data.

Yes. The Privacy Policy covers payment references and status details connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account actions. These records help us match an account event, answer a receipt question and investigate a status issue without publishing your payment details.

Yes. Contact our support channel and identify the account contact used during registration. Ask for access or correction, describe the record you believe is wrong, and complete our identity check. We may limit disclosure when another person’s data or an account-security duty is involved.

On mobile, cookies may remember session settings and help us check whether account pages function correctly. Your browser controls can limit or remove them. Some account steps may behave differently after removal, so you can contact support if a cookie setting interrupts access.

We retain each category for the period needed for its stated purpose, account protection, dispute handling or a legal requirement. Retention can differ for verification, wallet references and support messages. You can ask us to explain the period applying to a particular record.

Access and eligibility depend on local law. Our Privacy Policy does not change that condition. If you ask about an account from Indonesia, include your location and account contact through the support channel; we will address the request within the access conditions that apply.

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